SWEG Gadgets (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our online store.

By visiting or purchasing from SWEG Gadgets, you agree to the terms of this Privacy Policy and consent to the processing of your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable laws of South Africa.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal details: name, surname, email address, phone number, billing and shipping address.

• Payment details: payment card information (processed securely by our payment providers, we do not store full card details).

• Order history: products purchased, delivery details, and transaction records.

• Technical information: IP address, browser type, device details, and cookies for site functionality and analytics.

• Communication data: when you contact us via email, WhatsApp, or social media.

2. How We Use Your Information

We use your personal information for:

• Processing and fulfilling your orders.

• Delivering products to your chosen address.

• Communicating with you about orders, support, or promotions.

• Improving our products, services, and website experience.

• Complying with legal and tax obligations.

• Fraud prevention and account security.

3. Sharing Your Information

We respect your privacy and only share your information where necessary:

• Service providers (payment gateways, couriers, Shopify hosting).

• Legal compliance (if required by law, court order, or regulatory authority).

• Business transfers (if SWEG Gadgets merges or sells part of its business).

We will never sell your personal information to third parties.

4. Data Storage & Security

• Your information is stored securely on Shopify’s servers and trusted third-party providers.

• We take reasonable technical and organizational measures to protect against loss, misuse, or unauthorized access.

• Information is retained only as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Your Rights (POPIA Compliance)

As a South African consumer, you have the right to:

• Access and request a copy of your personal information.

• Correct or update your personal details.

• Request deletion of your information (where legally permitted).

• Withdraw consent for marketing communications.

• Lodge a complaint with the Information Regulator of South Africa if you believe your rights are violated.

To exercise these rights, please contact us (see section 7).

6. Cookies & Tracking

Our website uses cookies to:

• Enable essential site functions (shopping cart, checkout).

• Collect anonymous analytics to improve our website.

• Provide personalized content and offers.

You can manage or disable cookies in your browser settings, but this may affect site functionality.

7. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

SWEG Gadgets
📍 Main Road Parklands Western Cape, South Africa
📧 sweggadgets@gmail.com

📞 +27 72 7574 898