Frequently Asked Questions (FAQs) – SWEG Gadgets

1. What type of tech accessories do you sell?

We supply a wide range of accessories for smartphones, laptops, and gaming devices. This includes phone covers, chargers, cables, screen protectors, laptop sleeves, cooling pads, gaming headsets, controllers, and more.

2. Are your products original and high-quality?

Yes. All our products are carefully sourced and quality-checked to ensure durability, performance, and compatibility with the latest devices.

3. Do you offer product warranties?

Most of our accessories come with a limited warranty against manufacturing defects. Please check the specific product description or contact us for details.

4. How can I maintain my accessories to last longer?

Here are some quick tips:

Clean cases and covers with a soft, damp cloth.
Avoid bending charging cables at the connector.
Keep gaming accessories dry and clean after use.
Store laptops in sleeves or bags for extra protection.

5. Do you provide repairs or only accessories?

We supply accessories and offer maintenance guidance to help extend product life. Currently, we don’t offer direct repair services.

6. How long does delivery take?

We ship from South Africa. Delivery within the Western Cape usually takes 1–3 business days, while nationwide shipping takes 3–7 business days, depending on your location.

7. Can I return or exchange a product?

Yes, we have a hassle-free return policy. If your item is damaged, defective, or incorrect, you can request a return or exchange within 7 days of delivery (terms apply).

8. Do you sell wholesale or bulk quantities?

Yes! We supply bulk orders for businesses, schools, and offices. Contact us directly for special pricing on bulk orders.

9. How do I know which accessory is compatible with my device?

Each product listing includes compatibility details. If you’re unsure, feel free to contact our support team – we’ll help you choose the right accessory.

10. How can I contact SWEG Gadgets?

You can reach us via:
📧 Email: sweggadgets@gmail.com
📱 WhatsApp/Phone: 072 7574 898
📍 Location: Main Road Parklands 7441 Western Cape, South Africa